Legal
Privacy Policy
Last updated: September 2026
Controller
The controller responsible for data processing on this website is it5solutions GmbH, Freiburgstrasse 5, 2503 Biel/Bienne, Switzerland.
Principles
We process personal data in accordance with the Swiss Federal Act on Data Protection (revFADP). We only collect data we need for the respective purpose and do not pass it on to third parties unless this is necessary to provide our services or required by law.
Visiting the website
When you visit this website, our server processes technically necessary data such as IP address, date and time of access, page requested, browser and operating system. This data is used to deliver the website securely and to analyse errors, and is deleted after a short period.
The website is operated in Switzerland. Fonts and other resources are served from our own servers; no third-party content is loaded.
Cookies and tracking
This website does not set cookies and does not use analytics or tracking services.
Demo requests
When you request a demo through the form, we collect your first name, last name, company and e-mail address, and optionally your phone number, preferred date and topic. We use this information solely to process your request and arrange an appointment with you.
You receive a confirmation by e-mail; internally, your request is forwarded to the responsible team. The data is stored on our servers in Switzerland and deleted once it is no longer needed to handle your request and any resulting business relationship.
Launch notifications
E-mail addresses you left with us before the launch of ætell are used exclusively to inform you about the launch and significant news about ætell. You can unsubscribe at any time by e-mail.
E-mail delivery
We use Microsoft 365 (Microsoft Ireland Operations Ltd.) to send e-mails. Processing may take place in data centres outside Switzerland; Microsoft is contractually bound to maintain an adequate level of data protection.
Your rights
You have the right to access the personal data we hold about you and to have it corrected, deleted or handed over. You may object to processing at any time. Please contact the address above to do so.
Changes
We may amend this privacy policy if our data processing or the legal requirements change. The version published on this page applies.